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BBCLearning English

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Office English

medium level

Office English / Rules

Episode 260223/ 23 Feb 2026
4.4(29,624 ratings)·39,083 students
Office English / Rules

Transcript

Note: This is a transcript of a spoken conversation and is not a word-for-word script.

Pippa

How important is it to follow the rules at work?

Georgie

Um, usually there are systems in place for a reason. And, uh, you also don't want to get in trouble with your bosses.

Neil

But probably because I've been at work for a long time, and I think I'm probably aware of which rules are more important than others.

Phil

In this episode of Office English, we're talking about rules and guidelines.

Pippa

Hello and welcome to a new series of Office English. Your podcast guide to the world of work. I'm Pippa.

Phil

And I'm Phil. Find a transcript for this episode on our website, bbclearningenglish.com.

Pippa

So, we've just heard from some of the BBC Learning English team about rules at work. So Phil, can you explain some of the different kinds of rules that there are at work?

Phil

Yes, and again, this may depend on the kind of place that you work. Some places have lots and lots of rules. Other places may be a little bit more flexible, but most places will have at least some non-negotiables. And when we call something a non-negotiable, it means this is the rule. You can't argue with it. You can't negotiate around it. You just have to do this. It's non-negotiable.

Pippa

Mhm. Yeah. And then by contrast you might have some rules that we would call on-paper rules. And this means that on paper you're supposed to do something. But in reality maybe not everyone does it. It's a bit more flexible. So there might be something written down that people are supposed to do, a certain way of doing something, but it's just not practical. It's not something that actually happens.

Phil

Um, another thing you might have are guidelines or recommendations, which are things they might not be a rule that you absolutely have to stick to, but it might be good advice to use.

Now try this...

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